ICBC & Enhanced Care Lawyers

For most crashes on or after May 1, 2021, no. Enhanced Care is a no fault system, so instead of suing you receive benefits regardless of who was at fault. There are a few narrow exceptions, such as when the other driver is convicted of certain criminal offences like impaired driving, or when a defective vehicle was involved, and even then only limited damages are available. We can review your crash and tell you honestly whether any exception applies to you.

A denial is not the end of the road. You can ask ICBC to review the decision internally, and if that does not resolve it, the dispute can go to the Civil Resolution Tribunal. We help you gather the medical support, meet the deadlines, and present your case so ICBC has to justify saying no.

Enhanced Care can cover medical and rehabilitation care, income replacement if you cannot work, help with personal care and daily tasks, and compensation for permanent impairment in serious cases. The catch is that ICBC decides what you qualify for, and the rules are detailed. We make sure nothing you are entitled to gets missed.

Not for every claim. Many treatment requests go through without a problem. But when ICBC denies care, disputes your injury, undervalues your income loss, or you are dealing with a serious injury, having someone who knows the system on your side can make a real difference. The first case evaluation is free, so it costs nothing to find out where you stand.

Yes. Passengers injured in BC crashes are generally entitled to Enhanced Care benefits regardless of who was driving or who caused the crash. Your claim is separate from the driver's, and making it does not mean blaming a friend or family member. It simply means accessing support for your own recovery.

Generally yes. If you were injured in a crash involving a vehicle in British Columbia, Enhanced Care benefits are typically available even if you were walking or cycling and even if you do not own a car or hold any insurance policy. Many people are surprised by this, so it is always worth checking.

If your injuries keep you from working, Enhanced Care includes income replacement benefits designed to replace a portion of your lost earnings while you recover. The details depend on your work situation and income before the crash. Keeping good records of missed work and earnings helps your claim considerably.

Be honest, keep notes of your conversations, and take your time before agreeing to anything you do not fully understand. Adjusters are people doing a job, and most interactions are perfectly reasonable. If communication becomes confusing or you feel pressured, that is a natural point to get independent advice.

Good moments include a denied or reduced benefit, a permanent impairment assessment, an offer you do not fully understand, or simply feeling out of your depth. Earlier is usually easier than later because deadlines apply to disputes. A free case evaluation costs nothing and will tell you honestly whether help is needed.